Our proud history

Quality HomeCare NorthWest Limited was launched in February 2018, but the roots of the company go back as far as 2012 when Lindsay Britton, the Registered Care Manager worked as a community domiciliary care worker. The passion Linzi had for supporting individuals so they were able to live in the comfort of their own homes as independently as possible gave her the foundation for an effective career in health & social care, supporting thousands of individuals in her role as a carer and manager. 

Linzi is extremely experienced and qualified having gained a BA (Hons) in HR & Business, a Level 2 and Level 5 Diploma in Health and Social Care and is curently the Registered Care Manager. Lindsay is supported by Carol Bird who is currently the Deputy Manager and who also has a Level 2 and Level 5 Diploma in Health and Social Care.

Quality HomeCare Director Lindsay Britton, with her experience of managing domiciliary care agencies and her passion for HR and the training and development of workforces, worked with fellow Director Ronald Allan Muir to launch Quality HomeCare NorthWest Limited, implementing their desire to improve standards and access for people who required high quality domiciliary care in Formby, Freshfield and the surrounding areas.

Lindsay and Carol's ongoing commitment to providing the best support and continuity of care is the ethos the company has been built on, and the skilled support and training given to all team members promotes a professional, friendly and trustworthy workforce. All Quality HomeCare employees are CRB checked and trained to the highest levels.

Our mission and vision

Quality HomeCare NorthWest Ltd is committed to providing high-quality domiciliary home care services to individual service users and their families, as well as to other healthcare organisations in need of supplemental staffing (such as certified home health and hospice agencies, health plans, hospitals, nursing homes and assisted living facilities).

Our priority is to provide professional and compassionate in-home care from highly-trained carers. To make good on this promise, proper training is paramount. Not only do we hire the most experienced personnel, but we also provide all employees with in-depth training towards their Level 2 Diploma in Health & Social Care, so that they can deliver specialised care to our service users.

At Quality HomeCare, we believe everyone should have the opportunity to live a healthy, active and fulfilling life. This ethos is at the heart of everything we do.

We provide everyone we support with the opportunity to continue to live life to the full. We actively encourage service users to become more self-reliant, to make decisions for themselves, and ultimately, to move on to more independent living arrangements.

We facilitate and support our service users to pursue meaningful and personally fulfilling lifestyles. We provide individually planned education & leisure opportunities to support each individual in their ongoing development.